Delivery + Shipping

UK

We have two UK delivery options plus pick up available from our HQ. If you require next day, please get in touch.

48 hour Royal Mail tracked service £2.99
Please note, 48 hours is the delivery time once posted.

All orders will be dispatched within two days of ordering (unless your parcel contains any pre-order items).
For example, if you order on Sunday, your order will be posted Monday and arrive Wednesday.

If you spend over £50, standard shipping will automatically be free at checkout.

24 hour Royal Mail tracked service £3.99
Please note, 24 hours is the delivery time once posted.

All orders will be dispatched within two days of ordering (unless your parcel contains any pre-order items).
For example, if you order on Sunday, your order will be posted Monday and arrive Tuesday.
*Depending on the time of your order, i.e. early morning, you may find it arrives the next day if we post the same day.

Free Collection
You are welcome to collect your parcel for free, usually within 1-2 days of ordering at my home address. I live in South East London, Honor Oak. Use code FREE COLLECTION to be refunded the postage amount of £2.99 (48 hour delivery option).

When you receive an email states your order has been fulfilled, you can collect.

If it’s your first time, please email me for my home address.

European Delivery £10
European delivery is offered at a flat rate of £10.00. Limited tracking is available therefore we cannot take liability for any missing parcels. Delivery takes between 5-7 working days from posting.

International Delivery
International delivery can be arranged Please email hello@kai-london.co.uk if you would like international shipping and we can give you a bespoke price.

Pre-Orders

Pre-orders are either available on multiple product options, meaning we cannot stock the entire range. This will be stated in BOLD under product description.

We place an order every two weeks to strike a balance between offering all products and delivery times.

Pre-orders are also sometimes available on items that are very popular and due to arrive imminently so as soon as they arrive, your order can be posted.

If you purchase a pre-order item alongside items in stock, your entire order will be sent when the last item pre-order item arrives in stock.

If you would like your other items beforehand, please make a separate order to cover the additional postage.

Have more queries, please check out our FAQs page.

 

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